Support and reporting

How can we help?

Email support@linalounge.com for help with Lina Lounge.

What you can report

• account access, confirmation, or password-reset email problems;
• technical problems with the website;
• privacy questions or deletion requests;
• safety, abuse, or Acceptable Use Policy concerns;
• an account restriction you believe is incorrect; or
• credit-balance or other data-integrity concerns.

Urgent reports

Clearly mark urgent safety or security reports. These matters are prioritized. Ordinary requests are handled during monitored operating hours, and complex privacy or technical issues may need additional review.

Protect your account

Never send a password, Auth token, recovery or confirmation link, Turnstile token, App Password, service-role key, or payment credential. Support may ask you to verify account ownership through a safe account or mailbox check, but will not ask for a secret.

Payments

Payments, purchases, and subscriptions are not currently active.